Querygen answers customers, qualifies leads, updates your CRM, creates tasks, and schedules follow-ups across Instagram and WhatsApp.
Shreya B Bhootra
Owner, The Wrapping Store
Instagram and WhatsApp sales
“Querygen handles both our Instagram accounts and WhatsApp, from the first reply to lead tracking and invoices. We serve more buyers without adding more people. If your business runs on Instagram, you must use Querygen.”
Sachchit Chaudhary
Owner, Happy Eaters
Community and lead tracking
“Parents get a quick answer, even when our team is busy. Our groups stay active, and we know who wants to join our paid plans.”
Vaibhav Bokade
Owner, Charu Construction
Fleet and vendor work
“I used to spend my day chasing fuel bills, vehicle updates, and vendor invoices across WhatsApp groups. Now I don’t need to. Querygen watches the groups and keeps everything ready for me.”
Saurabh Yenprediwar
Owner, Merraki
Staff and business records
“Attendance, expenses, salary slips, advances, and tasks used to take up my day because they were all over WhatsApp. Querygen watches those chats, captures each update, and keeps the records in order. I can spend that time building Merraki.”
Smit Mahajan
Owner, BP Enterprises
Inventory
“Stock arrives, Querygen records it, and the team gets back to work. Our inventory stays current without anyone entering the same data twice.”
Ankit Jain
Owner, Auxilium Real Estate
High-volume lead capture
“Hundreds of WhatsApp groups produce more leads than our team can track. Querygen finds buyers looking for what we have, so we can call them in time.”
Rahul Jhunjhunwala
Owner, Sportomic
Bookings and re-engagement
“When a slot opens at the last minute, Querygen helps us sell it. More courts stay busy, and our team sends fewer updates by hand.”
Querygen in use
Customer conversations and automations
1M+
customer events tracked
5K+
messages processed daily
17K+
customer chats managed daily
Use Instagram, WhatsApp, or both. Customers stay on the channel where they contacted you. Querygen answers questions, qualifies leads, records customer details, and transfers important chats to your team.
atelier_objects
London
atelier_objects The Indigo Vase is now available. DM us for sizes, pricing, and shipping.
maya Does this come in a smaller size?
18h · Reply
atelier_objects Yes. I've sent the sizes and prices by DM.
146 likes
1 day ago
Reply to comments, continue the conversation in DMs, answer questions, collect customer details, and create leads.
Read The Wrapping Store Instagram case study
Hi, is this available in EU 39? How much is it?
10:42
Yes. EU 39 is in stock for $84. Delivery takes 2–3 business days. Would you like the checkout link?
10:42 ✓✓
Answer questions, qualify leads, send approved templates, follow up, run campaigns, and transfer important chats to your team.
Read The Wrapping Store WhatsApp case studyQuerygen turns Instagram and WhatsApp conversations into customer records. It updates contact details, product interest, lead stage, and buying intent. It then creates tasks and schedules the next follow-up.
Maya Chen
Returning customer · Singapore
Task created automatically
Follow up tomorrow with the new linen collection.
CRM activity updated by Querygen
Conversation data added without manual entry
Lead stage changed to qualified
From Instagram DM
Product interest added: Linen
Contact updated
Follow-up scheduled for tomorrow
Task created
Repeat customers interested in the new collection
Build audiences from customer events and profile attributes. Send campaigns based on what each customer viewed, asked about, clicked, or bought.
See targeted campaignsAudience
Built from real customer behavior
Hi Maya, the linen collection you viewed is back in new colors.
Your size is available. Want to see the pieces we picked for you?
91%
Delivered
68%
Read
Live
Replies tracked
Your best buyers should not disappear inside a busy inbox. Querygen brings them back at the right moment, so more conversations become orders.
4 sales you can move forward today
Querygen found the buyers most likely to go cold without a reply.
Maya is ready to buy
Asked about the linen collection 8 minutes ago
Quote promised today
Send Maya’s custom quote before 4 PM
Payment is still pending
Invoice #1842 · $420
A high-intent buyer needs you
A custom request needs a personal reply
Use messages, photos, voice notes, documents, and locations to run fleet tracking, attendance, inventory, expense reporting, and other business-specific workflows.
Explore custom workflowsTriggers, extraction, decisions, and destinations shaped to the work.
Turn chats, photos, voice notes, documents, and locations into structured work.
Keep dashboards, sheets, webhooks, and internal records current.
No waiting for someone to copy the same update into another tool.
No. Instagram and WhatsApp are both complete, first-class channels in Querygen. Use either one or both. Your customers can stay on the channel where they started.
Yes. Autopilot can answer questions, collect details, qualify buying intent, recommend the next step, and hand the conversation to a person when judgment is needed.
You can capture profile attributes and behavioral events, including location, product interest, quote requests, link clicks, purchases, and follow-up outcomes. You can then use them for segments and automations.
Yes. Querygen is designed for automation with human control. Your team can step into important conversations with the customer context and next action already prepared.
Custom workflows use the same conversation intelligence to run operational processes such as fleet tracking, attendance, expenses, inventory, and other business-specific work.