Conversational Commerce CRM

Your WhatsApp chats hide a pipeline.

Customers, orders, payments, follow-ups. All trapped in chat threads. Querygen reads your WhatsApp and builds a complete CRM. Automatically.

Zero data entry|AI-powered pipeline|Payment tracking
Business Dashboard
Prospects

28

8 new · 20 repeat

Revenue

₹1.8L

amount received

Pending

₹52K

awaiting payment

Shipped

12

orders shipped

Conversion Funnel

Inquiry
14
Product Selection
9
Price Shared
7
Negotiation
4
Order Confirmed
3
All from WhatsAppauto-extracted

28 customers, ₹1.8L revenue, 5 pending payments. Zero data entry. Just your WhatsApp conversations.

The problem

You sell on WhatsApp.
But your CRM is a spreadsheet notebook mess.

Scrolling to find orders

“Did Priya want the ivory set or the gold one?” You scroll 200 messages to find out.

Losing track of payments

Someone sent a payment screenshot three days ago. You forgot to check. ₹15,000 sitting uncollected.

Forgetting to follow up

“Let me check with my sister.” That was a week ago. You never followed up. Sale lost.

No idea what's pending

How much revenue is stuck in chats right now? ₹30K? ₹3L? You genuinely don't know.

Sales Pipeline

Every conversation is a deal stage.

AI reads your chats and classifies each customer into the right stage. From first inquiry to delivery. No dragging cards. No manual updates.

Automatic stage detection

Shared a price? Stage updates to “Price Shared.” Got a payment screenshot? “Payment Received.”

See where every deal is stuck

14 inquiries, but only 3 confirmed orders. The funnel shows you exactly where customers drop off.

New vs. repeat at a glance

Instantly know if someone is a first-timer or a loyal buyer coming back for more.

Conversion Funnel
Inquiry14
Product Selection9
Price Shared7
Negotiation4
Order Confirmed3
Payment Received2
Shipped1
Q
Auto-detected

Meera shared a payment screenshot of ₹12,250. Stage moved from Payment Pending to Payment Received.

Prospects
All (28)Inquiry (14)Price Shared (7)Order Confirmed (3)
Meera Kapoor

Meera Kapoor

RepeatOrder ConfirmedJust now

Bridal trousseau set, gold leaf trays

₹24,500 quoted
Riya Sharma

Riya Sharma

First TimerPrice Shared2h ago

Decorative gift hampers, flower bunch

₹8,750 quotedMumbai
Ananya Reddy

Ananya Reddy

RepeatInquiry5h ago

Wedding hamper boxes, ring platters

₹12,200 pending
Priya Nair

Priya Nair

First TimerPayment Pending7h ago

Acrylic trousseau boxes

₹6,400 pendingDelhi
Meera Kapoor

Meera Kapoor

+91 98765 ****

Order Confirmed
ItemsBridal trousseau set, trays
Total₹24,500
Paid₹12,250
Due₹12,250

Customer Profiles

Every DM becomes a customer profile.

Name, products discussed, prices quoted, payments made, delivery location. All pulled from the conversation. You never type a thing.

Products extracted from chat

“I want the ivory trousseau set in large” becomes a line item on their profile.

Payment history from screenshots

Customer sends a GPay receipt? It's logged as a payment with the exact amount.

First timer or loyal buyer

Instantly see if this is their 1st order or their 9th. Treat them accordingly.

Payment Intelligence

Spot every payment. Flag every pending.

Customers share payment screenshots on WhatsApp. Querygen reads them, extracts the amount, and updates the ledger. You see total, paid, and due for every customer.

Screenshot to ledger in seconds

GPay, PhonePe, bank transfer confirmations. All automatically parsed and logged.

Pending payments dashboard

See ₹52,000 pending across 8 customers. Know exactly who owes what.

Revenue you can actually trust

No guesswork. Every rupee tracked from quote to collection.

Most Instagram sellers have 20-40% of their revenue stuck in “I'll pay tomorrow” limbo. Now you can see exactly how much.

Payment Overview

Total

₹2.3L

Received

₹1.8L

Pending

₹52K

Pending Payments

Meera Kapoor

Meera Kapoor

Bridal trousseau set

₹12,250
Priya Nair

Priya Nair

Acrylic trousseau boxes

₹6,400
Ananya Reddy

Ananya Reddy

Wedding hamper boxes

₹12,200
Q
Payment Detected2m ago

Riya shared a GPay screenshot. ₹8,750 received. Balance updated to ₹0.

GPay_receipt_mar24.jpg

Auto-extracted from chat

AI Next Steps
Meera Kapoor

Meera Kapoor

Order Confirmed

Confirm delivery address and share final payment link. Order ships in 3 days.

Riya Sharma

Riya Sharma

Price Shared

Follow up on hamper quote. Ask if she wants pink or ivory flowers. Share shipping estimate for Mumbai.

Priya Nair

Priya Nair

Payment Pending

Send payment QR code. Confirm if she wants standard or express shipping to Delhi.

AI reads every message

3,847 messages across 28 chats analyzed. 5 customers need follow-up today.

AI Next Steps

Never wonder “what should I reply?”

For every customer, AI reads the full conversation and tells you exactly what to do next. Follow up on a quote, send a payment link, confirm a delivery address.

Context-aware suggestions

“Let me check with my sister” was 5 days ago. AI suggests a gentle follow-up.

Prioritized by urgency

Payment pending for 3 days ranks higher than a fresh inquiry. Focus on what moves the needle.

One screen, all your to-dos

Open the dashboard, see 5 follow-ups needed today. Do them. Close the dashboard. That's it.

Activity Timeline

The full story. Not just the last message.

See every interaction with a customer in one timeline. Messages, product images shared, quotes, payments, stage changes. With AI summaries so you don't have to read 500 messages.

AI summaries for every conversation

200 messages condensed to 4 lines. Know the context in seconds before you reply.

Images, receipts, product photos

Every photo shared in the chat is preserved in the timeline. No more scrolling to find that product image.

Activity Timeline
Meera Kapoor

Meera Kapoor

12 interactions over 8 days

InquiryMar 16

"I want the bridal trousseau set in ivory. Do you have large trays?"

Price SharedMar 17

Quoted ₹24,500 for complete bridal set including 6 trays + decorative boxes.

Payment ReceivedMar 19

Advance payment of ₹12,250 received via GPay.

Order ConfirmedMar 20

Confirmed ivory theme. Delivery by Mar 28 to Jaipur.

Q
AI Summary247 msgs → 4 lines

Meera wants ivory bridal trousseau set. Quoted ₹24,500. Paid ₹12,250 advance. Delivery confirmed Mar 28, Jaipur. Balance ₹12,250 due on delivery.

Built for you

If your customers DM you to buy, this is your CRM.

📸

Instagram Brands

You post on Instagram. Customers DM on WhatsApp. Orders happen in chat. Now see the numbers behind the chaos.

🎁

D2C Sellers

Wedding trays, custom gifts, handmade goods. Every order is a conversation. Every conversation deserves a pipeline.

🏠

Home Businesses

You run your business from your phone. Your CRM should live there too. Not in a spreadsheet you forget to update.

Setup in 5 minutes

Connect WhatsApp. See your pipeline.

01

Connect WhatsApp

Download the Querygen app. Scan a QR code. Pick which chats to monitor.

02

AI builds your CRM

Querygen reads your conversations and creates customer profiles, pipeline stages, and payment records.

03

See everything

Open your dashboard. See revenue, pending payments, follow-ups needed. Act on it.

Stop scrolling through chats. Start selling.

Your WhatsApp already has the data. Querygen just makes it visible.

Free trial. No credit card required. Setup in 5 minutes.