A teammate that never sleeps.
Autopilot answers your customers on WhatsApp the moment they message. Knows your catalog. Speaks their language. Hands off to your team when it matters.
How it works
Customer asks. Bot answers. You sleep.
Upload your catalog, FAQs and policies. Pick a tone. Flip it on. Autopilot reads every incoming message, looks up the right answer, and replies on WhatsApp in seconds. Same number. Same chats. Just faster.
Knows your catalog by heart
Upload 500 SKUs from a CSV. The bot finds the right one even when customers paraphrase.
Reads Hindi, Hinglish, Spanish, Arabic
Detects the language of each message and replies in the same one. No setting to flip.
Knows when to step aside
Frustrated customer? Bot escalates. Your team picks it up. Bot pauses automatically.
Priya Sharma
Autopilot active
do you guys have the premium widget in stock? what's the price
11:42 PM
Hi Priya! Yes, the Premium Widget is in stock. It's ₹4,150 with a lifetime warranty. Want me to set aside one for you?
yes pls. 2 pieces, deliver to bandra west
11:43 PM
Got it. Order placed: 2× Premium Widget · ₹8,300 · Bandra West. Our team will confirm the delivery slot tomorrow morning.
search_knowledge(“premium widget”)
Premium Widget
SKU WDG-001 · ₹4,150 · In stock
More than a chatbot.
Autopilot doesn't just talk. It looks things up, takes orders, and knows when to call for help.
Knowledge
Upload your catalog in one CSV
500 products at a time with title, description, price and SKU. The bot does semantic search, not keyword matching.
Knowledge
Add FAQs and policies
Hours, return policy, shipping rules. The bot quotes them word for word when a customer asks.
Languages
Replies in the customer’s language
English, Hindi, Spanish, Arabic, Hinglish. Auto-detected per message. No mode to switch.
Escalation
Hand off to a human, automatically
Customer asks for a person, sounds frustrated, or hits the conversation limit? Marked escalated. Your team takes over.
Orders
Collect orders inside the chat
Name, items, quantities, address, notes. Logged on your dashboard and forwarded to your order webhook.
Tools
Plug in your own webhooks
Lookup an order status, check inventory, post to your CRM. Define a tool with parameters and the bot calls it on demand.
Control
Humans always win
Any team member message in a chat pauses the bot instantly. Resume from the dashboard when you're ready.
Test mode
Try before you go live
Sandbox tab lets you chat with the bot exactly like a customer would. Refine the prompt with zero risk.
Analytics
See exactly how it’s doing
Messages handled, response time, escalation rate, daily activity. Catch knowledge gaps before they cost you a customer.
5-minute setup
Name, prompt, knowledge base, switch on. The Test tab lets you rehearse before customers ever see it.
Same WhatsApp number
Autopilot rides on the WhatsApp account your team already uses. No new app for your customers to install.
Pairs with Flows
Autopilot answers customers. Flows pushes the data wherever it needs to go. See Flows →
No more “will reply tomorrow.” Reply now. Every time.
Spin up your first bot in five minutes. Test it before it goes live. Watch it pay back every month.
7-day free trial · Setup in 5 minutes