MC
Maya ChenInstagram
“Can you deliver two of these to Berlin before 12 October?”
Sales stageChoosing an option
Product and delivery confirmed
Querygen is nowAsked which finish she wants
WhatsApp + InstagramFor brands that sell through conversation
Every lead gets
a salesperson.
Querygen works every inbound lead—from the first question to the final order. It qualifies, follows up, handles objections, and keeps selling until the customer buys.
See the sales floor Your team steps in when a person is needed.
Four leads. Four different conversations.
All of them are being worked.
LA
Lucía AlvarezWhatsApp
“I need 80 gift boxes. Can you add our logo?”
Sales stageQualified
Quantity, logo, and date collected
Querygen is nowPreparing the right quote
NO
Noah OkaforWhatsApp
“Thanks. Let me check with my partner and come back.”
Sales stageFollow-up due
Quote sent yesterday
Querygen is nowFollowing up this afternoon
AS
Amara SmithInstagram
“Can you make this in a custom size?”
Sales stageTeam needed
Custom pricing required
Querygen is nowHanding over with full context
01 / The problem
It is not a lead problem.
It is an attention problem.
Your team does not ignore leads on purpose. There are simply more conversations than people available to work them properly.
The first question gets answered. Then the customer wants a different size, needs time to decide, or says “I’ll come back.”
Hot leads get attention. Everyone else waits, gets a generic campaign, or disappears inside the inbox.
02 / The job
Querygen works the lead.
It does not just send a reply. It stays responsible for what should happen next.
Understands the lead
What they want, what matters to them, and how ready they are to buy.
Keeps the sale moving
Answers questions, collects missing details, shares products, and handles common objections.
Follows up
Remembers every promise and comes back with something relevant when a lead goes quiet.
Closes or hands over
Sends the buyer to checkout, or brings in your team when the sale needs a person.
One-to-one sales, at inbox scale
Campaigns speak to a segment.
Querygen works the individual.
What did this person ask?Understood from the conversation
How close are they to buying?Updated as the conversation changes
What should happen next?Decided for this lead—not the whole list
Who should do it?Querygen, until a person is needed
03 / A good fit
Built for sales that take a conversation.
01
Customers ask questions before they buy
02
A sale usually takes more than one message
03
Leads arrive on WhatsApp, Instagram, or both
04
Your team cannot follow up with everyone
If almost every customer goes straight from product page to checkout, you probably do not need Querygen.
The Wrapping StoreWedding and gifting products
04 / In use today
The team can serve more buyers without adding more people.
“Querygen handles both our Instagram accounts and WhatsApp, from the first reply to lead tracking and invoices. We serve more buyers without adding more people.”
Shreya B Bhootra · Owner
200+Instagram enquiries each month
1,496products in the catalogue
05 / Questions
The obvious things to ask.
Is Querygen a chatbot?
No. A chatbot waits for a known question and returns a saved response. Querygen understands the full conversation, keeps track of the sale, and decides what should happen next.
Does Querygen close the order itself?
When the sale can be completed in chat, yes. Querygen can answer questions, confirm requirements, handle common objections, and send the customer to checkout. It brings in your team for exceptions, custom pricing, or negotiations.
Does our team still see the conversations?
Yes. Your team can see every conversation and take over at any point. When they do, the customer details, sales stage, and next step are already there.
Do we need both WhatsApp and Instagram?
No. Use either one or both. Querygen keeps the sales process and customer context together across the two channels.
Who is this best for?
Brands where customers want help before buying—especially visual, custom, considered, or higher-value products. If almost everyone buys directly from a product page, Querygen may not be useful for you.
Your leads are already talking
Give every one of them a salesperson.
Bring us a few real conversations. We will show you how Querygen would work them.
Book a working session