Privacy & Data Protection

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

Effective Date: 01-Aug-2024

1. Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use Querygen.

2. Information We Collect

a. Personal Information

When you create an account or use Querygen, we may collect personal information such as your name, email address, and contact details.

b. Usage Data

We collect data related to your interactions with Querygen, including but not limited to IP addresses, browser types, and activity logs, to improve the service.

c. Customer Interaction Data

Querygen processes and stores the content of conversations between you and your customers, including any data exchanged during these interactions.

3. How We Use Your Information

a. Service Provision

We use your information to provide, maintain, and improve Querygen, ensuring that it meets your needs.

b. Communication

We may use your contact information to send you important updates, support, and administrative messages related to your use of Querygen.

c. Analytics

Usage data is analyzed to understand how Querygen is used and to improve its performance and features.

4. Data Sharing and Disclosure

a. Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating Querygen, under strict confidentiality agreements.

b. Legal Requirements

We may disclose your information if required to do so by law or in response to a valid request by public authorities.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide Querygen to you, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also request the restriction of processing or object to certain processing activities. To exercise these rights, please contact us at vishnu@querygen.ai

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at vishnu@querygen.ai

Questions About Your Privacy?

If you have any questions or concerns about this Privacy Policy or our data practices, we're here to help.

Contact Us

Our Privacy Commitment

We are committed to protecting your privacy and maintaining the security of your data

Data Protection

We implement robust security measures to safeguard your personal information

Your Rights

You have full control over your data with rights to access, update, or delete

Transparency

Clear communication about how we collect, use, and protect your data

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