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WhatsApp and Instagram automation use cases

16 automations businesses run on Querygen, from AI sales agents to fuel logs. Each one starts with a message.

Sales

Answer buyers, catch every inquiry and follow up before they buy elsewhere.

AI sales agent

Answers "is this in EU 39?" at 2 am from your catalogue and passes ready-to-buy chats to your team.

  1. Customer asks
  2. AI answers
  3. Buyer to sales
See how it works

Instant lead follow-up

A new form lead gets your WhatsApp message right away, and their reply goes into your CRM.

  1. Form filled
  2. Welcome sent
  3. Call booked
See how it works

Click-to-WhatsApp ad leads

Every chat from your ad gets an instant reply and qualifying questions. Your sales team only sees the buyers who are ready.

  1. Ad tapped
  2. AI qualifies
  3. To sales
See how it works

Lead capture from WhatsApp groups

Reads hundreds of groups and flags people asking for what you sell.

  1. Group post
  2. Buyer spotted
  3. Lead created
See how it works

Business card scanner

Photograph a visiting card on WhatsApp and the name, company and number are saved as a contact.

  1. Card photo
  2. Details read
  3. Contact saved
See how it works

Marketing

Reach the customers who asked, at the moment it matters.

Instagram comment auto-reply

Everyone who comments "price?" gets the price in a DM, and their reply becomes a lead.

  1. Reel comment
  2. Private reply
  3. Lead created
See how it works

WhatsApp broadcast campaigns

Send the Diwali offer to the 1,240 customers who asked about linen, and follow up with the ones who didn't reply.

  1. Pick audience
  2. Offer sent
  3. Replies to sales
See how it works

Abandoned cart recovery

Someone leaves $120 in their cart. An hour later a WhatsApp message brings them back to it.

  1. Cart left
  2. Wait 1 hour
  3. Reminder sent
See how it works

Post-purchase journeys

A Shopify order gets a thank-you on WhatsApp, then a review request a week later.

  1. Order placed
  2. Thank-you sent
  3. Review asked
See how it works

Win-back campaigns

Regulars who stopped ordering get an offer, and anyone who replies goes to sales.

  1. Gone quiet
  2. Offer sent
  3. Replies to sales
See how it works

Customer profiles

Returning customers get replies that mention what they bought last time.

  1. Customer returns
  2. Profile found
  3. Personal reply
See how it works

Customer segmentation

Interests and objections from every chat become audiences you can send campaigns to.

  1. Every chat
  2. Interests read
  3. Audiences built
See how it works

Operations

Your team already reports on WhatsApp. These turn their messages into records.

Expense tracking

Staff send receipt photos, and the amount, vendor and category fill a row in your sheet.

  1. Receipt photo
  2. Fields read
  3. Row added
See how it works

Fleet tracking

Drivers send fuel slips to the WhatsApp group, and the litres and amount land in your fleet sheet.

  1. Fuel slip
  2. Litres read
  3. Fleet sheet
See how it works

Inventory tracking

Challan photos from the warehouse update the stock register, item by item.

  1. Challan photo
  2. Items read
  3. Stock updated
See how it works

Attendance tracking

Field staff check in with a selfie and a map pin. Late arrivals show up in the sheet.

  1. Selfie and pin
  2. On time?
  3. Sheet marked
See how it works

Don't see your business here?

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